電話 : +852 2750 7227/ +852 2750 6900
E-mail : sales@la-roubine.com
  
Info 簡介


La Roubine Co., Ltd is a distributor of top-quality wines from France.

Our missions include:

- Bringing the best wines and spirits from Europe to Hong Kong and China, especially classic, luxurious and timeless brands;

- Promoting the knowledge and culture of wines, whiskies and brandies;

- Promoting healthy life styles.


La Roubine Co., Ltd was founded in Hong Kong in 2007.

We have built up and maintained close relationships with suppliers from Europe.

We choose only the finest products from the best vineyards, ensuring clients will get “la crème de la crème”, the best of the best.


客戶服務

聯繫電話:852-2750 7227

辦公時間:週一至週五9點至18點,週六早9點至13點。公眾假期休息。

電郵地址:sales@la-roubine.com


訂單處理

可以通過撥打電話,發送郵件,或在網站“聯絡我們”處落單。您的訂單將于落單後24小時之內處理。處理時間不包括星期天及公眾假期,若在此時間段內落單,訂單將在下一個工作天處理。


付款方式

您可通過現金,銀行轉帳或郵寄支票付款。

開戶銀行:恒生銀行 Hang Seng Bank

帳戶號碼:385-733043-001

帳戶名稱:紅樽寶有限公司 La Roubine Co.,Ltd.

完成付款後,您可致電或將憑條電郵,傳真(852 2757 8697)到我公司,確認收到款項後將會安排送貨。


支票抬頭:La Roubine Co.,Ltd.

郵寄地址:香港九龍灣臨興街19號同力工業中心B座6樓15室


送貨安排

1)您可親身前往本公司辦公地址取貨。

2)若您訂單總額達以下數額,本公司提供香港本地免費送貨服務,送貨時間不超過7個工作天。

*港島(中西區,灣仔區,東區)及九龍:訂單總額 800HK$

*新界:訂單總額 1200HK$

*港島南區, 離島及其他地區:訂單總額 2400HK$元起


Customer Service Enquiries

Contact: 852-2750 7227

Office Hours: Monday to Friday 9:00 a.m-18:00 p.m, Saturday 9:00 a.m-13:00 p.m. Closed on public holidays.

Email: sales@la-roubine.com


Order Process

Most orders are processed within 24 hours of receipt. Processing time does not include public holidays and Sunday.


Payment

We accept cash, bank transfer, and check.


Bank Transfer

Please deposit or transfer the due amount into the following account and forward the deposit slip/transfer receipt to us by e-mail to “sales@la-roubine.com”, or by fax to “852 2757 8697” with the invoice number.


Banker: Hang Seng Bank

A/C: 385-733043-001

Account name: La Roubine Co.,Ltd.


Check

You can write a check payable to "La Roubine Co.,Ltd."and send it to below address.


Flat 15,6/F, Tonic Industrial Center Block B

19 Lam Hing Street ,

Kowloon Bay, Kowloon


As soon as we have received your payment (during normal business hours), we will process your order and send you an order confirmation by email.

All sales are subject to our standard Terms and Conditions and Return Policy.


Pick Up and Delivery Services:


Self Pick Up

You can come to our warehouse during the office hours and pick up the order by yourself. Please notify by phone or email before you come.


Delivery Services

We provide free delivery services  within HKSAR upon conditions below:


*HK Island (Central and Western, Eastern, Wanchai Districts) & Kowloon side:

Purchase upon HKD 800 or above

*New Territories: Purchase upon HKD 1,200 or above

*Southern Districts, Outlying Islands & Remote area: Purchase upon HKD 2,400 or above